q=%28%E5%BE%B7%29Thorsten+Hennig-Thurau%EF%BC%8C%28%E5%BE%B7%29Ursula+Hansen%E4%B8%BB%E7%BC%96&searchType=standard&isFacet=true&view=standard&rows=10&sortWay=score&sortOrder=desc&searchWay0=marc&logical0=AND
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(德)Thorsten Hennig-Thurau，(德)Ursula Hansen主编